 The following are the most common installation issues. |
| ● Ensure you are logged on with an account that has Administrative priviliges. |
| ● If you are not running your Web Server on port 80 or 443 then you must switch IIS to run on one of |
| these ports to install the software. Afterwards you can switch it back |
| |
| <local machine>\ASPNET Account Folder Permissions. |
| ● The <local machine>\ASPNET
account on the server you have installed Web File Transfer on needs | | |
| Full Access to a few folders to operate correctly. Assuming you took the defaults when you installed | | |
|
this product then you would have to grant the <local machine>\ASPNET account Full Control on the | | |
| following folders and subdirectories. This access is granted during a successful installation process. | | |
| - File Store Root C:\WebFileXFR |
| - Database Directory C:\inetpub\wwwroot\WebFileXFR\App_Data |
| - Temporary File Transfer Directory C:\inetpub\wwwroot\WebFileXFR\ftpappl\temp |
| |
| <local machine>\IIS_WPG Account Folder Permissions(Windows
Server 2003 Only). |
| ●
The <local machine>\IIS_WPG account on the server you have installed Web File Transfer on needs |
|
Full Access to a few folders to operate
correctly. Assuming you took the defaults when you installed |
|
this product then you would have to grant the <local machine>\IIS_WPG account Full Control on the |
|
following
folders and subdirectories. This access is granted during a successful installation process. |
|
- File Store Root C:\WebFileXFR |
|
- Database Directory C:\inetpub\wwwroot\WebFileXFR\App_Data |
|
- Temporary File Transfer Directory C:\inetpub\wwwroot\WebFileXFR\ftpappl\temp |
| |
|
Can I customize the way that Web File
Transfer v3.1 or newer looks. |
| ●
Yes
you can. |
|
Within the root directory of Web File
Transfer which is usually |
|
C:\inetpub\wwwroot\WebFileXFRv35
you
will notice an App_Themes folder. |
|
There
are two supplied themes that you can modify or you can copy |
|
one
of the existing themes to another folder in this directory and
modify it. |
| After choosing a theme
you want to use |
|
1)
Modify the Default.css file
in the theme folder to specify your own images or company colors. |
|
2)
Modify the <pages styleSheetTheme=/> section in the web.config
file located |
|
in the web root directory to reflect the theme you have chosen. |
| 3)
Browse the web site. |
| |
|
I want to move Web File Transfer to
another Server. Which files should I be concerned |
| with to save
my settings. |
| ●
If you are using Web File Transfer 2.0 or
newer then you need to save the
ftpxfrdbase.mdb file |
|
located within the App_Data folder of the root directory of
where Web File Transfer is installed. |
|
●
The other files are the files uploaded and files available
for download in the File Store Root |
|
which
is usually
C:\WebFileXFR. |
|
● After
reinstallation on a new server typically replacing the
ftpxfrdbase.mdb file and
copying over |
| the files
in the File Store Root will result in a successful move. |
| ● Note
that any customizations to the themes , cascading style sheets
or ASP pages will also have to be |
| reincorporated
into the copy of Web File Transfer on the new server. |
| |
|
Web File Transfer is not sending e-mails
notifications. |
| ●
Ensure that have have specified the SMTP
Server name and the Admin's e-mail address in |
|
the Site Admin settings page. |
| ●
Check the spam filter settings on your
e-mail server. |
| |
|
Are you willing to incorporate specific
customizations. |
| ●
We are always open to new ideas and will incorporate as many as possible. |
| |
|
Does Web File Transfer Work On Windows
Server 2003 X64/64 version. |
| ●
Yes it does however you need to review the
article
below so that you configure IIS properly . |
|
(Click Here To View How To Confige IIS for 32 Bit Support) |
| |
| Are there costs associated with additional users. |
| ● Absolutely not . You can use this product with as many users as you would like. |
| |
| Are there any costs associated with how much data is transferred. |
| ● This software resides on Your Server and uses Your Internet Connection.
There are no additional |
|
costs associated with Web File Transfer pertaining to the size
or amount of files you transfer. |
| |
| |
| |
| |
